2021 Global Privacy Benchmarks Report | TrustArc

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Section 1

Skip to Main Content 2021 Global Privacy Benchmarks Report TrustArc’s 2nd Annual Global Privacy Benchmarks Report reveals a world in transformation, where privacy has become a business imperative, not just a compliance measure. With insights from over 1,600 professionals across roles and regions, this report tracks how large enterprises are evolving their privacy programs to meet the demands of a fast-changing regulatory and digital environment. In 2021, privacy competence surged. Organizations expanded dedicated privacy teams, increased investment in purpose-built privacy software, and integrated privacy deeper into business strategy. TrustArc’s Privacy Index shows that companies prioritizing privacy earn higher trust scores from employees, customers, partners, and the public. The report also offers a comparative view of regulatory knowledge and preparedness, with

Section 2

UK-based companies leading in GDPR and local law awareness. Spending on privacy rose dramatically, with nearly half of enterprises budgeting $1M+ annually, driven by the realization that trust and privacy go hand in hand. Privacy competence improved, with 83% of companies now having dedicated Privacy Offices, up 17% year-over-year. 90% of employees report confidence in raising privacy concerns without fear of reprisal. 75% of companies believe they still have room to strengthen privacy protections. Use of privacy management software rose, while reliance on DIY or free tools declined. “Privacy continues to be the cornerstone of good governance, risk and compliance—and by extension, of Environmental, Social, and Governance (ESG) practices.”